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We guarantee your satisfaction. We have an unconditional return policy on all unworn, and unused new items purchased. Returns must come with their original packing and labels. Once the item is received, we will refund the full purchase price minus the 0% Restocking Fee. No shipping fees are refunded. You must make a request to return your item within 15 days after you received your item, otherwise we shall deem that you are satisfied with your purchase and the sale will become final. If somehow we mistakenly misrepresented the item we will reimburse the full amount paid plus return shipping cost. (Christmas merchandise purchased from November 15th to December 29th can be exchanged up to January 25th).