100% Guarantee

100% MONEY BACK GUARANTEE! We stand behind the quality of the products we sell

Our return policy is simple, too. If for any reason you are unsatisfied with your purchase, return it for exchange or refund. Sorry, no returns on special order items. Customer satisfaction is our top priority at (www.suitusa.com). If you are not satisfied with your item(s), we will be happy to offer a full refund* (minus shipping costs), or an exchange (minus shipping costs) for any unworn, unused product purchased. Please inspect your merchandise immediately to determine if your clothing item(s) will fit and if there are any flaws:

You may return items to the following address:
Suitusa, 11517 Santa Monica Blvd, Suite 105, Los Angeles CA 90025

Why suitusa.com?

There are many good reasons to purchase on the web. As an authorized retailer of designer menswear, we offer the convenience of shopping when you want to, shopping from the comfort of your own home or office, a wide selection, the ability to find items not available close to home and of course value. How do you buy an item as individual as a suit? If the product is not generic and you are not sure of the fit etc… Choose a merchant that is experienced and knows his product. Email or call and ask enough questions to give you confidence. Describe your body type, the purpose of your suit, your price range and what you already have in your closet. Expect a professional, timely response. Ascertain that they have an acceptable return policy. Read customer testimonials on their site and ensure transactions are in a secure environment.

AUTHENTICITY GUARANTEE:

You will not receive any "knock-offs," copies, "seconds," or samples of tuxedos. Tuxedos will be brand new, authentic originals from the brands we carry, shipped directly to you.

Fraudulent credit:

Fraudulent credit card use will be reported.as suitusa collects information such as: IP addresses of users. Any fraudulent ordering and unauthorized use of credit cards will be reported. We reserve the right to suspend and reject any orders we suspect are fraudulent. We will cooperate with any authorities to assist in prosecuting any suspected offenders.

Security:

All personal and order information submitted through our website is secured through a Secure Sockets Layer ("SSL") authentication, the highest standard in Internet security to guarantee the confidentiality of online transactions made on our website. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our website.

We have adopted SSL (Secure Sockets Layer) Technology to assure that your personal information (such as name, address, phone numbers, credit card #'s, etc) cannot be intercepted by third parties. This technology is currently the online industry standard.

Why shop with Suitusa.com?

We work hard to keep our overhead low so we can offer competitive prices on the designer brands we carry. By operating primarily online, we are able to reach a broad customer base and seek out the best deals on merchandise, passing those savings on to our customers.

At suitusa.com, our goal is to work hard to provide our customers a great price, the best value, and excellent customer service on every order.

Qualify refund:

ALL items must be returned in their original condition, including the original packaging and containers/boxes/hangers, documentation and tags. Do not mark or deface original manufacturer containers/labels in any manner. Do not keep the original hangers or manufacturer’s boxes. Do not use the manufacturer’s box as the mailing box. Do not try on new shoes outside. Do not alter or remove tags.

We will not accept returns if packaging is not in its original condition - we will return such items to you. If your merchandise is received in non-resalable condition (such as: wadded up and thrown in a box, altered, laundered, worn, missing tags, missing packing), you will be notified that the item will be returned to you and no refund/exchange will be issued. If you reject the return shipment from us, suitusa.com reserves the right to liquidate the merchandise and withhold credit.