Tuxedo : Tuxedos are worn for several occasions and there are huge varieties of tuxedo suits in the industry.Wedding tuxedo is always a huge succeeding factor. The colors of the breast shirts of tuxedo suits may vary in par with the taste of the person.
11517 Santa Monica Blvd, Suite 102 Los Angeles, CA 90025
Here below are some typical questions we
summarized from the communications with our customers:
Q: What payment options do I have?
A: Payment methods: Pay Pal or Money Order/Cashiers Check, Visa/MasterCard, American
Store ship-to locations: World-Wide, CANADA
:$25 and the rest $45
Q: I wear a 44R jacket, and 34” waist
pant. I looked at your store, and noticed all your 44R jackets come with 38” pant
waist. Can I have 44R jacket with 34” waist pant?
A: No, currently we could not sell jacket pants separatly. All the suits in this
store come with fixed jacket pants drop. Size 36 to 46 jacket come with 6” drop
(e.g. jacket 42, pants waist 36”); Size 48 jacket comes with 5” drop (e.g. jacket
48, pants 43”); Size 50 to 54 come with 4” drop (e.g. jacket 52, pants 48”)
Q: Does your store offer alteration/tailoring
A: No, we do not offer alteration (e.g. hem pants length, etc) service.
Q: I live near your office. Can I visit
your store first before purchase?
A: No. The address in the item listing page is our sales office and only opens for
business customers and retailers. Currently we do not have a store open for retail
Q: Can I return the suit I purchased
if I am not satisfied with it and how to do it?
A: Yes. The suit must be in its original condition with tags attached. You must
notify the seller at
[email protected] and return the suit within 7 days
after you receive the suit. When you return, please include the original packing
slip and include a note that you would like to return it, and return to our company
address in the item description page of the listing. Refund will be made within
7 business days after returned item is received. The Seller is not responsible for
any missing or damaged package so we suggest you would use a method that would provide
tracking and insurance options (e.g. USPS priority or UPS ground).
Q: Can I exchange for a different size
or item if it’s not fit or if I do not like it, and how to do it?
A: Yes. As described in the return question above, the suit must be in its original
condition with tags attached + $25 check under our company name. You must notify
the seller and return the suit within 7 days after you receive the suit. When you
return the package, please include the original packing slip and include a note
that you would like to exchange for a different size or item, and return to our
company address in the item description page of the listing. Exchange will be made
within 7 business days after returned item is received. Again, the Seller is not
responsible for any missing or damaged package so we suggest you would use a method
that would provide tracking and insurance options (e.g. USPS priority or UPS ground).
As a common practice, the Buyer will pay his own shipping charge to send the item
back to the Seller; the Seller will send the replacement at the Seller’s expense
by UPS ground.
Q: What Is Your Shipping Policy?
A: We do not believe in stuffing expensive garments into mail bags and sending them
out with a stamp. We believe our items are expensive, high quality garments and
deserve to be treated well and shipped with care. This is why we use new boxes and
every item is placed in new 2mil thick ziplock plastic bags to protect it during
it's journey. We send most of our items out by UPS with tracking. If shipping to
a PO box USPS will be used and for some lighter weight items (under $5.95 S&H).
We reserve the right to choose which mailing service we will use. One can expect
to receive your package within 2-7 business days, but it ultimately depends on the
time and day of your payment and on the service of UPS.
All payments must be received before items can be shipped. All items listed are
in stock but occasionally we use drop-shippers. We normally ship packages out every
weekday morning after 12 noon so often your purchase will ship within 12 hours or
less! If you need your package sent out any quicker, Please email us to let us know
and we will do our best to accommodate you. Special request must be made by email,
be very specific and will require a verification from us that we agree. Please do
not make any assumptions about our service we will always respond kindly to all
emails and requests.
Q. WHAT IS YOUR 100% Money Back
A: We want your online shopping experience to be RISK FREE. With our hassle-free
return policy, if you are not completely satisfied with your purchase, simply ship
the item back to us in its original, unused condition (including all original packaging
and tags) within 30 days for a full refund, less shipping costs. Please email our
customer service department at
[email protected] for a return authorization number
prior to shipping the item back.
1) With our hassle-free return, we want
your online shopping experience to be risk free.
2) Typical delivery time for domestic
orders shipped to a United States address is 1-7 business days.
3) We believe that if we give our customers
a great shopping experience, then growth in sales will eventually come on their
own. So rather than focusing on maximizing profits, we focus on maximizing the service
that we provide.
4) All of our merchandise is always first
quality, 100% authentic and brand new. We do not offer factory irregulars or second-hand
5) If you are not 100% satisfied with
the quality, fit or fabric your can return it for a full refund!!!!
We promise to make your experience buying
from us as pleasant as possible. We treat our customers the way we would like to
be treated and only sell quality items that we would buy for ourselves. We believe
that good communication is the key to successful transaction and always email our
customers to confirm your payment was received and most items are shipped same day.