Return Policy

Q: Can I return the suit I purchased if I am not satisfied with it and how to do it?
A: Yes. Returns are allowed within 15 days of receipt of purchase. You must notify us at [email protected] and receive an RMA#. When returning, please include the original packing slip and include a note that you would like to return it, and return to our company address in the item description page of the listing. Refunds will be made within 7 business days after the returned item is received. The suit must be in its original condition with tags attached. The Seller is not responsible for any missing or damaged package so we suggest you would use a method that would provide tracking and insurance options (e.g. USPS priority or UPS ground). All returned orders are subject to a restocking fee, this is necessary for us to keep our prices low for all customers. We do not profit off of our restocking fees. The fee schedule is as follows.

Returns for refunds are subject to a 20% restocking fee.
Returns for store credit are subject to a 10% restocking fee.
Exchange do not incur a restocking fee. Only a $25 handling and reshipping fee.

Q: Can I exchange for a different size or item if it doesn't fit or if I do not like it?
A: Yes. As described in the return question above, the suit must be in its original condition with tags attached and a $25 check/money order/credit card authorization (for return shipping, processing, and handling). You must notify MensUSA and return the suit within 15 days after you receive the item. When you return the package, please include the original packing slip and a note that you would like to exchange for a different size or item, and return to our company address in the item description page of the listing. Exchange will be made within 7 business days after the returned item is received. Again, the MensUSA is not responsible for any missing or damaged packages, so we suggest you would use a method that would provide tracking and insurance options (e.g. USPS priority or UPS ground). As a common practice, the buyer will pay his own shipping charge to send the item back to the seller; the seller will send the replacement by UPS ground.

Q. WHAT IS YOUR Money Back Guarantee:
A: We want your online shopping experience to be RISK FREE. With our hassle-free return policy, if you are not completely satisfied with your purchase, simply ship the item back to us in its original, unused condition (including all original packaging and tags) within 15 days for a refund minus restocking fee. Please email our customer service department at [email protected] for a return authorization number prior to shipping the item back.

• With our hassle-free return, we want your online shopping experience to be risk free.
• Typical delivery time for domestic orders shipped to a United States address is 1-7 business days.
• We believe that if we give our customers a great shopping experience, then our business will eventually grow on its own. So rather than focusing on maximizing profits, we focus on maximizing the service that we provide.
• All of our merchandise is always first quality, 100% authentic and brand new. We do not offer factory irregulars or second-hand goods.
• If you are not 100% satisfied with the quality, fit or fabric you can return it for a refund!!!!

We promise to make your experience buying from us as pleasant as possible. We treat our customers the way we would like to be treated and only sell quality items that we would buy for ourselves. We believe that good communication is the key to successful transactions and always email our customers to confirm payment was received, most items are shipped same day.